Sunday, March 15, 2009

a piece of life in genting

last 3 months, as u all know, i went to genting to work as a front office assistant in the second world's largest hotel..First World Hotel...
i was so eager to work there as a foa but the job is not that nice after all.i've been working like a slave.not an easy job at all.
when i first got that job, i was worried over 1 thing.my height.haha.because all this while i heard from many people that they need TALL people to work as foa.so...i bought a pair of high heels.ahem...i never such tinggi punya high heel before actually and at first i have difficulties walking on it and my foot pain like hell.all the girls there(i mean the same batch as me) were complaining about their foot pain and tired and all sorts of things.haha.
now i have a little bit of regrets.do u know why?actually the front office counter is higher than we thought so we don't need to worry about our heights.i mean...i think u know what i mean...haha.

anyway the first few days before we start to work, we have to undergo some stupid orientation.
....and when they first introduce us the processes and procedures of checking in the guests, i feel so stressed because everything seems to be like so tough and they were rushing explaining to us about the procedures all.one of the girls even quit the job the next day because she find it hard and stressful.from that moment, i began to feel scared actually.the worse is, we will get skipper, i mean we have to pay money if we accidentally didn't collect the payment or collect lesser than it should be..

finally....we get to enter the front office counter and all we do during the first two weeks is........
prepare the keys all, stand behind our senior and learn from them by ourself, standby at ticket counter,..do all those remeh-temeh stuff..after don't know how long only they let us to check in by ourself and luckily, i get to learn to check in by myself before chinese new year season or else everything will be a mess.working there is not easy at all.we get scolded from the guests all especially those fussy guests from singapore and those gamblers!!!can't stand them at times and feel like taking off my heels and throw it at their face or sumbat their mouth with papers.some of the guests even scolded some of my friends until they cried.customer is always right kononnya.i know they feel upset and angry while waiting for the queues to check in but hey...it is not the front office fault, we already try our best to speed up and fulfil all your needs..
some guests want higher floor, non-smoking area, connecting room, want room service, bla bla bla...hey u think what..this is only a 3 star hotel leh...go stay at those 5 stars hotel la..ishh...keep on complain this and that..hear until i gila...

at first when i follow the seniors all and i wonder why they are so garang...some of them even dare to scold back the guests and talk to them loudly and show their angry faces..haha..that time i feel they are so scary but now i understand their feelings.as i work there longer, i began to be like one of them.haha.sometimes when i think about it, i feel funny.sometimes what the guests scold and complain is so ridiculous and unreasonable..some of the guests even scold the word fuck,damn,shit...wow..and what i remember the most is, 1 of the guests scold "what fuck up system is that,i'll complain to the newspaper about your 'niau' hotel"...haha..he repeated the word 'niau'(BIRD) for so many times.i was like what the....such an educated uncle scold with such words and everyone is looking at him and me as well..memalukan me only!!!
i guess i don't have the patience to work in front office line.haha.i can die if i continue working there.my voice will gone and gonna get heart attack very soon..

overall...the job is actually not so bad but the human itself that makes it bad....the human that i'm referring to is obviously the guests and some of the managers and supervisors of front office.
a few of them is totally unhelpful and some of them are really bias and unfair!!!as what i know, they are really those type who talk behind u though they seem to be so good in front of u..this is the real working life i think..everyone is competing among themselves to guarantee their own position.sick of working life.imagine..next time after graduate from university, then we have to work for our WHOLE LIFE..no more holidays!!!how scary is that?sigh...
even i work in genting for almost 3 months only, i feel so tired already and don't feel like working anymore. =(
but i think working in genting is different la..imagine..everyday u r trap in genting..
last time when i go there, i used to lost my ways and it seems to be so big to me but it is actually very small.i think i've walk around the whole genting in the first few days i arrived there.everyday after finish working, i'm walking and lepaking at the same old place.very bored u know.the life there is meaningless..i don't know what day is the next day if i didn't go to work...i don't know is it raining outside..its like no day or night in genting..u won't realise it is already late at night unless u step out and take a look.i'm not exaggerating here but this is the truth.
especially those gamblers in the casino, they won't know how long they are stuck inside the casino once they have start gambling and are so into it...
genting is truly a nice destination for holidays but an ugly sad place for gamblers....
some of the gamblers don't even have a rm10 in their wallet because they have lose all their money to the casino.when they don't have a place to sleep, i don't know whether i should pity them..sigh...humans...

well well...though the job is hard and make me feel so suffer and i'm homesick and cried almost every night when i'm sleeping or after my mum or cj calls me, i'm not regret working there!(maybe i said before i regret but actually none.hehe)
at least i learn how to live in this realistic world. =)
i get to know some friends who are really nice and good. =)
i love and appreciate my family more.thats why now i'm spending most of my time with them especially with my mum and sis.love talking to them! =)
i learn to be more independent and brave.=)
i don't know why, but i feel i'm older and mature after working there.haha.
i get to learn something about hotel management.next time when i wanna stay in first world hotel, i'm gonna be one of the fussy guest and request this and that.muahahahhaha!!!!!!
that time i'll be chiew bee the fussy guest!!!!!!!*evil grin*

1 comment:

Anonymous said...

i think u worked at First world hotel, right?